1.⁠ ⁠INTRODUCTION

Welcome to RPPeptides L.L.C, trading as RPPeptides (“we”, “our”, “us”).

These Terms and Conditions govern your access to and use of our website, products, and services. By accessing the website and/or placing an order, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you must not use our services.

We reserve the right to amend these Terms at any time. Updates take effect immediately upon publication. Continued use of our services constitutes acceptance of any revisions.

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 2.⁠ ⁠COMPANY INFORMATION

Registered Company Name: RPPeptides L.L.C
Trading Name: RPPeptides
Registered Address:
Latifa Tower, B1601
Trade Centre First
Dubai, United Arab Emirates

Phone: +971 54 534 4880
Email: rppeptidesuae@gmail.com

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 3.⁠ ⁠ELIGIBILITY

By purchasing from RPPeptides, you confirm that:

•⁠ ⁠You are 18 years of age or older
•⁠ ⁠You are legally permitted to purchase such products
•⁠ ⁠You understand the nature and intended use of the products

We reserve the right to refuse service at our discretion.

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 4.⁠ ⁠PRODUCT USE DISCLAIMER

All products sold by RPPeptides are strictly intended for:

✔ Research purposes only

Our products are:

•⁠ ⁠Not for human consumption
•⁠ ⁠Not for medical use
•⁠ ⁠Not for diagnostic or therapeutic use
•⁠ ⁠Not intended to treat, cure, or prevent any disease

By purchasing, you acknowledge that:

•⁠ ⁠You are purchasing for legitimate research purposes
•⁠ ⁠You understand the experimental nature of the products
•⁠ ⁠You assume full responsibility for product handling and use

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 5.⁠ ⁠ORDERS & ACCEPTANCE

Orders placed through our platform are considered accepted upon successful checkout.

We reserve the right to:

•⁠ ⁠Refuse or cancel orders
•⁠ ⁠Limit quantities
•⁠ ⁠Request additional verification

Reasons for refusal may include, but are not limited to:

•⁠ ⁠Suspected misuse
•⁠ ⁠Fraud concerns
•⁠ ⁠Regulatory restrictions

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 6.⁠ ⁠PRICING & CURRENCY

All prices are listed and payable in:

✔ United Arab Emirates Dirhams (AED)

We reserve the right to modify pricing without prior notice.

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 7.⁠ ⁠PAYMENTS

We accept:

✔ Card payments
✔ Cash on delivery

Payment obligations remain binding once an order is placed.

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 8.⁠ ⁠FRAUD PREVENTION

We actively monitor transactions to prevent fraud.

We reserve the right to:

•⁠ ⁠Cancel suspicious orders
•⁠ ⁠Request identity verification
•⁠ ⁠Refuse high-risk transactions

Providing false information may result in order cancellation and permanent account restriction.

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 9.⁠ ⁠CHARGEBACK POLICY

By completing a purchase, you agree not to initiate unjustified chargebacks.

Chargebacks made without valid cause may result in:

•⁠ ⁠Permanent account suspension
•⁠ ⁠Recovery actions
•⁠ ⁠Legal enforcement where applicable

If you experience an issue, you must contact us first for resolution.

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10.⁠ ⁠DELIVERY & SHIPPING

Domestic Shipping (UAE)

Estimated delivery time:

✔ 1–2 business days

Applies to Dubai and neighboring Emirates.

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International Shipping

Estimated delivery time:

✔ 8–10 business days

Delivery times may vary due to:

•⁠ ⁠Customs processing
•⁠ ⁠Courier delays
•⁠ ⁠External logistical factors

We are not responsible for courier-related delays beyond our control.

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Shipping Carrier

Orders are fulfilled via:

✔ ARAMAX (or equivalent logistics providers)

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11.⁠ ⁠LOST OR DELAYED PARCELS

If a parcel is confirmed lost:

✔ A replacement will be issued

Delivery delays do not automatically qualify as loss.

Investigations may be required before replacement approval.

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12.⁠ ⁠RETURNS & REFUNDS

Due to the sensitive and specialized nature of our products:

✔ Returns are not accepted

We may replace items only if:

✔ Goods arrive damaged

Damage claims must be submitted promptly with supporting evidence.

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13.⁠ ⁠PRODUCT STORAGE & HANDLING

Customers are solely responsible for:

•⁠ ⁠Proper storage
•⁠ ⁠Correct handling
•⁠ ⁠Compliance with research standards

We are not liable for degradation caused by improper storage.

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14.⁠ ⁠LIMITATION OF LIABILITY

RPPeptides shall not be liable for:

•⁠ ⁠Misuse of products
•⁠ ⁠Improper handling
•⁠ ⁠Indirect or consequential damages
•⁠ ⁠Research outcomes

Our maximum liability is limited to:

✔ The purchase price of the product

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15.⁠ ⁠INDEMNIFICATION

You agree to indemnify and hold harmless RPPeptides from any claims arising from:

•⁠ ⁠Product misuse
•⁠ ⁠Regulatory violations
•⁠ ⁠Improper application

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16.⁠ ⁠FORCE MAJEURE

We are not liable for delays or failures caused by events beyond reasonable control, including:

•⁠ ⁠Natural disasters
•⁠ ⁠Government restrictions
•⁠ ⁠Logistics disruptions

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17.⁠ ⁠GOVERNING LAW

These Terms are governed by the laws of:

✔ United Arab Emirates

Any disputes shall be subject to the jurisdiction of UAE courts.

1.⁠ ⁠SHIPPING COVERAGE

RPPeptides offers shipping:

✔ Within the United Arab Emirates
✔ Worldwide

All international shipments are subject to local laws and import regulations.

Customers are responsible for ensuring products are permitted in their jurisdiction.

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 2.⁠ ⁠ORDER PROCESSING

•⁠ ⁠UAE Orders: Dispatched same day
•⁠ ⁠International Orders: Dispatched within 24 hours

Orders placed after business hours may be processed the next business day.

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 3.⁠ ⁠DELIVERY TIMEFRAMES

Domestic (UAE)

✔ Estimated delivery: 1–2 business days

Applies to Dubai and neighboring Emirates.

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International

✔ Estimated delivery: 8–10 business days

Delivery times are estimates only and may vary due to:

•⁠ ⁠Customs processing
•⁠ ⁠Courier delays
•⁠ ⁠Logistical factors

RPPeptides is not liable for delays outside our control.

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 4.⁠ ⁠SHIPPING CARRIER

Orders are shipped via:

✔ ARAMAX (or equivalent logistics providers)

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 5.⁠ ⁠CUSTOMS & IMPORT RESPONSIBILITY

For international shipments:

•⁠ ⁠Customers are responsible for customs clearance
•⁠ ⁠Customers are responsible for duties, taxes, and fees
•⁠ ⁠Customers assume all importation risks

RPPeptides is not responsible for:

•⁠ ⁠Customs delays
•⁠ ⁠Seized shipments
•⁠ ⁠Rejected imports

Refunds will not be issued for customs-related issues.

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 6.⁠ ⁠INCORRECT SHIPPING DETAILS

Customers are responsible for providing accurate shipping information.

If an incorrect address is supplied:

•⁠ ⁠The parcel may be returned to us
•⁠ ⁠Reshipping costs will apply
•⁠ ⁠Updated details will be required

Original shipping charges are non-refundable.

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 7.⁠ ⁠LOST OR DELAYED PARCELS

Delivery delays may occur.

A parcel will be considered eligible for replacement if:

✔ No tracking movement for 7 consecutive days

Once confirmed lost:

✔ A replacement will be issued

Investigations with the courier may be required.

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 8.⁠ ⁠DELIVERY COMPLETION

Delivery is considered complete when:

✔ Marked as delivered by the courier

This includes delivery to:

•⁠ ⁠Reception
•⁠ ⁠Concierge
•⁠ ⁠Safe place
•⁠ ⁠Authorized recipient

RPPeptides is not liable after confirmed delivery.

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 9.⁠ ⁠TEMPERATURE & STORAGE RESPONSIBILITY

Due to the sensitive nature of research compounds:

✔ Customers assume responsibility upon delivery

RPPeptides is not liable for:

•⁠ ⁠Heat exposure
•⁠ ⁠Improper storage
•⁠ ⁠Product degradation after delivery

Proper storage conditions must be maintained by the customer.

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10.⁠ ⁠DAMAGED SHIPMENTS

Damage claims must be submitted within:

✔ 48 hours of delivery

Claims must include:

•⁠ ⁠Clear photographic evidence
•⁠ ⁠Order details

Approved claims may qualify for replacement.

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11.⁠ ⁠SPLIT SHIPMENTS

If part of an order is unavailable:

✔ Items may be shipped separately

No additional charges will apply unless otherwise stated.